Without a doubt, 2009 will be the year of zero tolerance for business mistakes. So here is my annual Top 10 list for what you must do now to maximize your #1 business asset (your customer list.) Think of these as New Year’s resolutions for your database… 10. I will clean up read more

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Database Management: Everyone hates doing it. But everyone expects their database to be perfect when they want to use it for letters and emails to make money.

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