Posts Tagged "social networking results"

By Lori Feldman on May 5, 2009 in Uncategorized | 0 comments

I’m asked a lot more now by clients and meeting planners to speak on how social media fits into customer experience marketing (NOTE: new buzzword alert!) In other words, now that customers are in control of the buying process instead of us, the sellers, what can we do to give them a better “user experience” so they’ll seek us out? Social...