After 20+ years in business, you accumulate some dead weight in your database. Even though we are in the business of knowing the best ways to update and refresh a database, there's just more of "them" than there are of "us." We need automation help. So I decided to let my database update itself. Here are the steps I took: 1. I segmented my list into 6 ...
Are you emailing your list too much? Not enough? Either extreme can result in a higher than average opt-out rate, eliminating your ability to use that channel to communicate with your list. What’s an *average* opt out rate? Email marketing company Constant Contact reserves the right to “fire you” if you have too many opt outs, although they’re not clear about how many that is. But 0.1% or lower is typically a reasonable average. So if your list is approximately 5,000, no more than 5 should unsubscribe after each email blast. Surprisingly, that percentage creeps up if you over mail (TMI) or ...