Todd Viau, VP of Technology
According to one of our customers, Todd is “by far the best CRM consultant in the business and is absolutely outstanding and accessible.” He has been with The Database Diva for more than 19 years. In that time, he has converted many databases from one CRM system to another as the companies’ needs changed (or the whim of the marketplace prevailed). His conversions have included databases to or from Swiftpage ACT!, Salesforce, SugarCRM, MSCRM, SageCRM, Zoho and Infusionsoft.
Todd is also known as an IT department’s go-to IT guy. Several of our clients are IT solutions providers themselves who retain Todd to oversee their clients’ CRM and marketing automation installations and technical support. (Often, Todd has been the IT guy for many clients who have no IT resource.)
Todd is also in charge of our marketing automation training department. He’s equally accomplished at helping clients learn something new or figuring out a complex solution to a client challenge. Repeatedly, clients tell us that Todd makes the complicated very simple. Which is critical since Todd gets to go home and clients must live with their new CRM or marketing automation software. Todd has helped clients set up and implement campaigns in Pardot, Infusionsoft, Ontraport, Hatchbuck, Hubspot, Swiftpage, Marketo, and many more.