The Depth of ActiveCampaign Automations

5 Tailored Approaches to Audience Engagement

When venturing into the realm of automation within ActiveCampaign, the first crucial decision is determining the type of automation that aligns with your goals. ActiveCampaign offers a versatile range of five automation types, each uniquely designed to deliver messages and orchestrate interactions with your audience seamlessly.

  1. Automation Type: The Core Builder The quintessential automation type, aptly named "Automation," serves as the core foundation. It empowers you to guide individuals through various steps in your workflow based on their interactions within your application. For instance, if a visitor fails to complete a form on your landing page, you can seamlessly redirect them to a thank-you page. Likewise, if someone misses a critical step in your workflow, strategically guide them to a relevant page that addresses their queries or resolves any encountered issues.

  2. Survey Type: Unlocking Audience Insights The "Survey" automation type proves invaluable for engaging your audience by posing questions and tailoring subsequent steps based on their responses. ActiveCampaign's survey capabilities extend to offering multiple-choice questions with up to three options, conducting Net Promoter Score (NPS) surveys, or utilizing open-ended text field questions. This approach fosters direct engagement and allows you to adapt your workflow dynamically.

  3. Verification Type: Ensuring Authenticity In scenarios where authenticity verification is paramount, the "Verification" automation type comes into play. It facilitates tasks such as allowing individuals to confirm their identity or validate specific details. This can involve tasks like entering an answer from an image, solving a math problem, or selecting the color of a car in an image. By incorporating these verification steps, you enhance the security and reliability of your automated processes.

  4. Success Type: Celebrating Milestones The "Success" automation type is tailored for post-engagement scenarios. After completing a shared activity or task, you can leverage this type to follow up with your audience. This might involve sending a congratulatory email, scheduling a follow-up meeting, directing them to a specific page, or delivering additional resources. It's a proactive approach to nurturing the connection after achieving a milestone together.

  5. Failure Type: Addressing Setbacks The "Failure" automation type proves its significance when individuals encounter hurdles or fail to complete desired actions within your application. For instance, if someone abandons a form on your landing page or neglects a crucial step, the "Failure" automation sends targeted messages to re-engage and guide them back on track.

Now armed with insights into the diverse automation types, you're ready to embark on the journey of building your tailored automation within ActiveCampaign.

Schedule a free 30-Minute Brainstorm and let’s discuss!

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Active Campaign Automation Basics